If you are not satisfied with your purchase, please send the item(s) back to us with a copy of your invoice, within 30 days of the date in which your item(s) were shipped to you for a full refund or an exchange. No refund or exchange will be available for any items that are received by us after 40 days from the date in which the item was shipped to you; such items will be dealt with at our sole discretion and will not be returned to you. Shipping and handling charges are not refundable. Please note that we are not liable for any item which is sent back to us, until the item is received by us (and subject to our return policy).
Ship to address:
CB Sciences LLC
4250 Wagon Trail Ave.
Las Vegas, NV 89118
Terms of service
CB Sciences LLC
TERMS AND CONDITIONS OF SALE
By purchasing or ordering the Goods and/or Services, you agree to be bound by the terms and conditions set out below. Before placing your order, if you have any questions relating to these Conditions please look at our FAQ page and if you have more questions contact us via our website at [email protected] Tanka Store” means CB Sciences LLC, together with its subsidiary and holding companies and any subsidiaries of such holding companies;
“Conditions” means these terms and conditions;
“Goods” means any goods you purchase under these Conditions;
“Non-subscription Services” mean any Services other than Subscription Services;
“Personal Information” means the details provided by you to us;
“Services” means any services you order or otherwise purchase under these Conditions;
“Subscription Services” means Services to which you subscribe on an ongoing basis, for example technical support Services;
“Us/our/we” means CB Sciences LLC, a company registered in Nevada United States with a registered office located at 4250 Wagon Trail Ave. Las Vegas, NV 89118;
“Website” means either one of the websites located at www.tankabands.com or any other URL which may replace it;
“You/Your” means the person ordering or otherwise purchasing the Goods or Services.
Rights and Obligations
1.1. You undertake:
1.1.1. to pay any amounts due to us in a timely manner;
1.1.2. that the Personal Information you provide is true, accurate, current and complete in all respects;
1.1.3. to notify us immediately of any changes to the Personal Information using the contact details in Clause 5.4; and
1.1.4. not to impersonate any other person or entity or to use a false name.
1.2. We reserve the right to modify the price or the content or withdraw, temporarily or permanently, some or all of the Goods or Services available. We also reserve the right to change or add to these Conditions from time to time.
1.3. Unless you have placed an order for any Goods or Services, or you subscribe to any Subscription Services, by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.
1.4. From time to time we may also have to make changes in the specification of any Good or Service or Policy:
1.4.1. to make it conform with any applicable safety or other statutory requirements; or
1.4.2. to make it reflect changes in the manufacturer’s specification, but we will endeavor to ensure that such changes do not reduce the quality or performance of such a Good and/or Service. Where you have placed an order for the affected Good and/or Service and such changes are substantial, we will notify you in advance to ensure that you still wish to proceed with any order that you have placed.
1.5. For Goods and Non-subscription Services:
1.5.1 You will be subject to the policies and Conditions in force at the time you order or otherwise purchase the Goods or Non-subscription Services, unless we are legally obliged to make changes to these Conditions that apply retrospectively. If this happens, these changes will apply to any orders we have not yet fulfilled when the changes took effect, even if your order was placed previously.
1.5.2. We shall not withdraw or modify to your substantial detriment any of the Goods or Non-subscription Services for which we have accepted an order from you, other than where such modification or withdrawal is required as a result of events outside of our reasonable control.
1.6. Estimated time frames for delivery of Goods or completion of Services are estimates only and delays may arise due to matters outside of our reasonable control.
1.7. Goods are for sale within the United States and We shall not be responsible for, or required to, honor any order that would require delivering Goods to an address outside of the United States, except where specifically advertised otherwise.
Orders
2.1. Goods and Services are available only to individuals who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those whose applications are acceptable to us and those who are residents in the USA.
2.2. When requested by us, you must provide your name, phone number, address, payment details and other requested information.
2.3. Each order placed by you will be treated as an offer to purchase the Goods and/or Services to which your order relates. The contract will only be completed when we dispatch the Goods/commence the provision of the Services (as applicable) or when we take any due payment from you (which includes debiting your payment method), whichever is the earlier.
2.4. You acknowledge that any automated acknowledgement given when you place an online order shall not amount to our acceptance of your offer to purchase.
2.5. We may, at our own discretion, limit, restrict or reject any order you place at any time prior to the contract having been completed. Where this happens, we will attempt to contact you. We also reserve the right to limit or prohibitsales to dealers or to entities that we believe, in our sole discretion, are making use of the Goods or Services for profit.
Price and Payment
3.1. The price of the Goods or Services (if any) shall be the price of which we inform you prior to accepting your order. Prices exclude Sales Tax at current rates unless stated otherwise.
3.2. If you fail to make any payment when due then, without prejudice to any other right or remedy we may have, we may:
3.2.1 where you have ordered Goods or Non-subscription Services, cancel this agreement; and/or
3.2.2. In any event, charge you interest (before and after any judgment) on the amount unpaid, at the rate of 2% per calendar month, until payment is made in full (a part of the month being treated as a full month for the purpose of calculating interest).
3.3. You confirm that any payment method you use is your own, and does not belong to any other person.
3.4. Payment methods are subject to validation checks and authorization and we will not be liable for any delay or non-delivery caused by failure of such checks or authorization.
3.5. Once your Goods have been received by you, all risk of damage to, or loss of, the Goods shall pass to you.
3.6. Irrespective of your receipt of the Goods, the passing of risk or any other provision of these conditions, ownership shall not pass to you until we have payment in full for the Goods.
3.7. Until such time as the ownership passes to you, you shall hold the Goods on our behalf and keep them safe and identified as our property, and we shall be entitled to ask you to return the Goods to us.
Cancellation, Returns and Exchanges
4.3.3. A working day is any day except Saturday, Sunday and USA public holidays.
4.3.4. You may cancel your order by contacting us at [email protected]
4.3.5. If you cancel an order for Goods, they must be returned to us within a reasonable period, complete (with any accessories, leads or other items provided with the Goods) and undamaged, with proof of purchase. If you fail to return the Goods in this manner, we may charge you the costs we incur in recovering the Goods from you (which may be substantial) or the stand alone retail value of any missing or damaged items.
4.3.6. Unless collection of the Goods has been arranged, you must return the Goods by sending them to Consumer Returns Team, CB Sciences LLC, 4250 Wagon Trail Ave. Las Vegas, NV 89118, at your own cost. It is your responsibility to ensure that the Goods are received by us and we recommend using Special Delivery or Signed For services where appropriate.
4.3.7. You shall be under a duty to take reasonable care of the Goods until received or collected by us and it is yourresponsibility to ensure that the Goods are not damaged whilst in transit using transport arranged by you.
4.3.8. You are entitled to examine any Goods ordered as you would in a shop. However, if you use the Goods, open the packaging, or breach any seals on the packaging, you may lose your right to cancel your purchase. Use would include, but not be limited to using the Good for their intended purpose, or using any functions of the Goods for example amending settings, and handling the Goods outside their sealed packaging for any purpose. We reserve the right to charge you for the value of any Goods returned which have been used or damaged whilst in your possession, up to the full cost price of the Goods.
4.3.9. If you cancel your order in accordance with the provisions of this Clause 4.3, we will refund any sums paid byyou in relation to your order (less our costs if we have to recover any Goods from you under Clause 4.3.8) within 30 days.
Your Personal Information
5.1. We need to collect certain Personal Information to provide you with the Goods and/or Services.
5.2. You agree that we may use, update, share and process your Personal Information in accordance with our privacy policy. Our privacy policy is available online here
5.3. If you would like us to tell you what information we hold about you please write to: The Data Protection Office, CB Sciences LLC, 4250 Wagon Trail Ave., Las Vegas,NV 89118. We may charge an administration fee for this. Please include your full name, address and a copy ID with each request.
5.4. You will have the opportunity to consent to us contacting you by post, email, phone, SMS or MMS about products and services which CB Sciences LLC and carefully selected third parties we believe may be of interest to you. You can make changes to your marketing preferences at any time contacting us at [email protected] Please note that it may take up to 30 days for such changes to take effect.
Limitation of Liability
6.1. We will not be liable for any loss or damage caused by us in circumstances where: 6.1.1. there is no breach of a legal duty of care owed to you by us; and/or
6.1.2. such loss or damage is not reasonably foreseeable.
6.2. We will not be liable any loss or damage caused wholly or mainly by your breach of these Conditions.
6.3. Our liability shall not in any event include losses related to any business of a customer including but not limited to lost data, lost profits or business interruption.
6.4. Nothing in these Conditions shall:
6.4.1 exclude or limit our liability for death or personal injury resulting from our acts or omissions or those of our servants, agents or employees; or
6.4.2. limit your rights as a consumer under applicable USA law.
6.5. All Services are provided on a commercially reasonable basis. Although we will provide the Services with reasonable skill and care, we make no warranty that the Services will meet your exact requirements or that they will always be available.
6.6. The Goods, where new, are sold with the benefit of and subject to the terms set out in any warranty or guarantee given by the manufacturer of the Goods. This is in addition to your legal rights in relation to Goods which are faulty or which otherwise do not conform to the legally required standard.
6.7. Each provision of this Clause 6 operates separately. If any part is disallowed, or is not effective, the other parts will continue to apply even after our agreement has been terminated or cancelled.
General
7.1. Events Beyond the Parties Reasonable Control: If either of us cannot do what we have promised because of something beyond our reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war,medical plague, civil disorder, industrial disputes, acts or omissions of persons for whom we are not responsible, or acts of local or central government or other competent authorities, such party will not be liable for this.
7.2. Third Parties: Nobody but you and us can benefit from these Conditions under the Rules of Nevada.
7.3. Assignment: You may not but we may, assign, charge or otherwise dispose of our rights under these Conditions. Any attempt by you to do so shall be void.
7.4. Governing Law: These Conditions will be governed by Nevada Law in USA and if you are not happy with how we deal with any disagreement and want to take bring court proceedings, you must do so within the Court of Nevada, USA.
7.5. Each Clause of these Conditions operates separately. If any part is disallowed, or is not effective, the other parts will continue to apply even after our agreement has been terminated or cancelled.
7.6. Call Monitoring: Monitoring or recording of your calls may take place for our business purposes. Calls to our customer service numbers should incur local call costs from a standard BT line, calls from other providers may vary and calls from mobiles may cost significantly more.
Handling Complaints and Sending Notices
8.1. If you wish to make a complaint you may do so in the following way:
8.1.1. by contacting us at [email protected] ; or
8.1.2. in writing addressed to: Customer Service, CB Sciences LLC, 4250 Wagon Trail Ave., Las Vegas, NV, USA
89118.
8.2. If you need to send us a notice in relation to these Conditions you can do so in the following way:
8.2.1. by post to Customer Service, CB Sciences LLC, 4250 Wagon Trail Ave., Las Vegas, NV, USA 89118.
8.3. Proof of sending does not guarantee our receipt of your notice. You must ensure that you have received an acknowledgement from us which should be retained by you.
Discount Codes and Promotions
Occasionally the www.tankabands.com may produce exclusive vouchers, offers and discounts for our valued customers and email subscribers to sign up to our newsletter to stay up to date with current offers and promotions. Where you have a valid promotion code, the following additional terms and conditions apply on the discounts:
When more than one promotion is running at the same time – only the highest value offer will be valid. Multiple promotions or offers cannot be used simultaneously
When more than one promotion is running at the same time – only the highest value offer will be valid. Multiple promotions or offers cannot be used simultaneously
Discounts will only be available on order values over the amount stated in the offer.
Discounts are only valid until the date published.
Discounts are only redeemable for purchases made on this website (www.tankabands.com).
Discounts are not refundable.
Only one discount/promotion/offer may be used per customer per transaction.
We reserve the right to end any discounts, promotion or offer at any time including prior to the advertised end date without notice.If you have any problems redeeming a promotional voucher code online, please contact our Customer Service team on [email protected]
